I started working as a bench technician in the digital electronic industry in 1979 (before there even were PC's!), and have been working in the service and support departments of one computer company or another for the past 34 years. I have a recent A+ Certification from the Computing Technology Industry Association (# D4EDTT2514), and have done warranty repair work for such brand names as Compaq, Dell, HP, and other internationally known computers. As THE COMPUTER GUY since 1999, my goal has always been to provide outstanding service at prices that home users can afford. To keep my prices low, I work out of my home-office, and can usually get the job done right at your site. When you call my number, you get ME, not some temporary employee just passing through. Client satisfaction is always my goal,and I'll actually LISTEN to what you want.